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| Stanley Ford News & Blog |
STANLEY RECOGNIZES SELECT TOP SALESPEOPLE OF JUNE 2011
DALLAS, TX – Stanley Automotive Group would like to recognize some of its top performing salespeople of June 2011. Becoming an effective salesperson takes time and talent and is truly a commitment of professionalism by focusing always on truly caring about the customers' needs first before any sale. Also as part of being good sales professional who listens to the customer's needs is the ability to match the right car to their customer's budget. Successful salespeople such as those within the Stanley Family of Dealerships are consistently the highest achievers whose Customers Satisfaction scores reflect this same appreciation of professionalism by our customers.
Stanley Auto Group is proud to recognize the following sales professionals for June 2011.
Salesperson____________Store____________Units Sold
Jason Ehlers – Mike Craig Chevrolet Buick in Marlin, TX – 15 Units
Al Moreno – Stanley Buick GMC in Sherman, TX – 15 Units
Javier Rosales – Stanley Ford Lincoln in Brownfield, TX – 11 Units
Ron Jordan – Stanley Chevrolet in Kaufman, TX – 20.5 Units
Wes Hope – Stanley Chevrolet Buick GMC in Gatesville, TX – 20 Units
Jeff Thull – Stanley Ford in Pilot Point, TX – 25 Units
Steve VanWinkle – Stanley Dependable in Childress, TX – 17 Units
Keith Ruddick – Stanley Ford in Sweetwater, TX – 15 Units
Justin Wharton – Stanley Ford in Eastland, TX – 15 Units
About the Stanley Family of Dealerships
Bring Your Family to Ours! Established in 2001 and owned by Gaines and Vickie Stanley. Stanley Auto Group is one of the largest privately owned dealership groups in the state of Texas. It is a Texas leader in automotive retailing and proudly serves its communities with 16 hometown dealerships providing sales, service, parts and collision services. The Stanley families of franchised dealerships are 100% domestic and include the brands of Ford, Lincoln, Mercury, Chevrolet, Buick, GMC, Dodge, Chrysler and Jeep. In addition, they maintain two pre-owned dealerships that carry hundreds of dependable used vehicles. All store locations and inventory can be found online at http://www.StanleyAutoGroup.com
Stanley Family News: Mike Craig Chevrolet Buick Earns the 2010 GM Mark of Excellence Award
MARLIN, TX – Mike Craig Chevrolet Buick in Marlin, Texas has been recognized for their performance in the 2010 GM Mark of Excellence program, placing the dealership among some of the highest performing dealers in the country. They met or exceeded their 2010 sales goal, Customer Satisfaction Index goal by remaining dedicated to their customer’s ultimate satisfaction and providing excellent service throughout the dealership.
General Manager Mark Damm says “I am very proud of each and every employee at the dealership from service to sales. This award truly shows customer satisfaction during and after the sale.”
“We are so proud to have General Motors recognize our commitment to our customers and acknowledge such with its prestigious Mark of Excellence award.” adds Brad Bickle, Stanley Auto CEO “Our team in Marlin does a good job, which is proof of the leadership and level of expectation of the store's General Manger, Mark Damm. He has really worked with the staff to create a dealership we can all be proud to have in the Family,”
About the GM Mark of Excellence Award
This award is an accomplishment reserved for only a select few outstanding Chevrolet dealerships and is a symbol of exceptional performance in sales and customer satisfaction excellence. The two biggest factors are a dealer's sales performance and customer satisfaction in both sales and service. Sales volume is used to compare dealers of similar size that had an increase in sales from the previous year. Customer satisfaction is based on the responses customers give GM after they purchase a vehicle and after they visit the dealer's service department.
About the Stanley Family of Dealerships
Mike Craig Chevrolet Buick in Marlin is part of the Stanley Automotive Group family of dealerships. Mike Craigs says “Bring Your Family to Ours!” The Stanley Automotive Group was established in 2001 and owned by the Stanleys. The group is a Texas leader in automotive retailing and proudly serves its communities with 16 hometown dealerships providing sales, service, parts and collision services. The Stanley family of franchised dealerships are 100% domestic and include the brands of Ford, Lincoln, Mercury, Chevrolet, Buick, GMC, Dodge, Chrysler and Jeep. In addition, they maintain two pre-owned dealerships that carry hundreds of dependable used vehicles. All store locations and inventory can be found online at http://www.StanleyAutoGroup.
The Stanley Auto Group family of dealerships include:
Stanley Ford – Andrews, Texas
Stanley Ford Lincoln Mercury – Brownfield, Texas
Stanley – Dodge Chrysler Jeep – Brownwood, Texas
Stanley Dependable Vehicles (Pre-Owned) – Childress, Texas
Stanley Dependable Vehicles (Pre-Owned) – Clarendon, Texas
Stanley Ford – Eastland, Texas
Stanley Chevrolet Buick GMC– Gatesville, Texas
Stanley Chrysler Dodge Jeep – Gatesville, Texas
Mike Craig Ford Lincoln Mercury – Gilmer, Texas
Stanley Chrysler Dodge Jeep – Hillsboro, Texas
Stanley Chevrolet – Kaufman, Texas
Mike Craig Chevrolet Buick – Marlin, Texas
Stanley Ford – McGregor, Texas
Stanley Ford – Pilot Point, Texas
Stanley Buick GMC – Sherman, Texas
Stanley Ford Mercury – Sweetwater, Texas
Stanley Automotive Group Breaks into Ward's Top 100 and Automotive News Top 125 Dealership Group List
PRESS RELEASE – FOR IMMEDIATE RELEASE
DALLAS, TX – Stanley Automotive Group, an up and coming group, is proud to announce their entry into the Ward's Top 100 and Automotive News Top 125.
Much like many other top dealer groups today, Stanley is in a solid position currently in contrast to a couple of years ago with all the uncertain that was taking place in the automotive world which impacted equally all dealer groups. Entry into the Ward's Top Dealership Groups list is just one sign of this group's path to continued success.
“These results demonstrate our focus on growing our team talent, fixed operations absorption and market share in new and used sales while constantly improving our cost structure,” says Stanley Auto CEO Brad Bickle, referring to cost-cutting and operational streamlining efforts taken when times were tough. “Our path is clear and we are nimble in our ability to adjust to future market and economic changes.”
Regarding Mr. Bickle's acknowledgement of the Stanley team contribution towards these accomplishments he stated, “Ones work is never singular, it is the people who are our team taking direction and executing it or improving it to move us forward to this point… working together.”
About the Stanley Family of Dealerships
Bring Your Family to Ours! Established in 2001 and owned by Gaines and Vickie Stanley. Stanley Auto Group is one of the largest privately owned dealership groups in the state of Texas. It is a Texas leader in automotive retailing and proudly serves its communities with 16 hometown dealerships providing sales, service, parts and collision services. The Stanley families of franchised dealerships are 100% domestic and include the brands of Ford, Lincoln, Mercury, Chevrolet, Buick, GMC, Dodge, Chrysler and Jeep. In addition, they maintain two pre-owned dealerships that carry hundreds of dependable used vehicles. All store locations and inventory can be found online at http://www.StanleyAutoGroup.com
AUTOMOTIVE NEWS – MAY 2010: Dealers got lean; many plan to stay lean. Stanley's new CEO visited all 25 stores before cutting.
Brad Bickle wanted to see for himself what had to change for the group to survive and thrive. Deep into the recession, Brad Bickle, the newly appointed CEO of Stanley Automotive Enterprises, realized he would be the architect of some drastic cuts. When he arrived in March 2009, Stanley Automotive was losing money. It had 798 employees, a peak for the 25-store group. All were in Texas. All sold domestic brands. And General Motors and Chrysler were fast approaching bankruptcy. Before making changes, Bickle visited every store. Stanley's owners, Gaines and Vickie Stanley, concentrated on smaller markets when they
began buying dealerships in 2001. Bickle's visits helped determine which stores could be saved and what must change for the group to survive and thrive. “All odds were against us,” said Bickle, 48, who had experience at other dealerships and with Southeast Toyota Distributors, GM and Ford Motor Co. In the end, Stanley closed or sold nine stores, including three GM stores that got wind-down letters from the automaker. Today, the group has 16 stores, including two former new-car stores now selling used cars. The head count has dropped to fewer than 500. “It was the unfortunate consequence that no one could forgo or escape,” Bickle said of staff cuts. After two years of losses, Stanley Automotive is expected to make money in 2010. Other changes also are making a difference.
A renewed emphasis on fixed operations: Stores with absorption rates in the 20 percent range have doubled or tripled that rate, which measures the percentage of a dealership's operating costs covered by service department income. Bickle credits employee training, performance bonuses and mining the existing customer base. Service consultant MCS has helped.
New used-car policies and sales policies: For instance, salespeople are now required to make a minimum of two contacts a day. They are encouraged to leave the store — wearing their Stanley shirts — to spend time at community events such as rodeos and soapbox derbies, important gatherings in Stanley's rural locales.
Cross-training staff to improve productivity: Instead of separate sales and finance managers, some stores now have a sales manager with finance experience. Others have dropped from multiple managers in sales and finance to one in each department. “Everyone was staffed for the running and gunning days of 2007,” Bickle said. But a much smaller market “is our new reality.”
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